AI automation in Leeds.

Legal AI is the area where we have done the most. We work with Leeds-region law firms including John Barkers Solicitors and Symes Bains Broomer, and we have built and run two legal-sector products in-house: CaseReady, a case management CRM used by working solicitors, and ConveyQuote, a conveyancing quote calculator that integrates with firms' websites. A third product, Willbert, an AI-powered will-writing platform across web and phone, launches in 2026.

For Leeds law firms, we apply that experience to specific firm processes. document automation for engagement letters, retainers, and standard correspondence. intake and triage workflows that capture new matter information without partner time. matter management and quote tooling for residential and commercial conveyancing. integrations between case management and the firm website.

We are honest about what is genuinely AI and what is good automation. A lot of the highest-payback work in law firms is not LLMs at all. it is removing duplicate data entry, standardising document generation, and getting case data out of email and into systems that can act on it.

Leeds' accountants, consultants, recruiters, agencies, and other professional services firms run on workflows that look bespoke but are mostly variations on the same pattern. lead in, qualify, propose, deliver, invoice, follow up. Most of the manual time in those workflows is admin, not judgement.

We automate the admin. Intake forms feed straight into your CRM with the lead routed to the right person. Proposal and engagement-letter generation is templated and triggered from a single form. Diary scheduling, reminders, and follow-up sequences run themselves. Invoicing and payment chasing happen on a schedule without anybody needing to remember.

This is sector-agnostic tooling. we use the same Make, Zapier, n8n, and bespoke-integration patterns across professional-services clients, tuned to the firm's specific systems (typically a mix of Microsoft 365, Xero or Sage, HubSpot or a sector CRM, and various sector-specific platforms). The result is fewer dropped balls, faster cash collection, and partner time spent on clients rather than admin.

Attendi is our own AI platform. a 24/7 phone receptionist, web chat, and multi-channel support system with lead capture and ticket management. It is a real product, running for real businesses, not a future ambition.

For Leeds firms, Attendi takes the load off the front desk. Out-of-hours phone enquiries are answered with relevant, business-specific information and captured as structured leads. Routine questions. opening hours, fee information, parking, where to find you. are handled without disturbing fee earners. Calls that genuinely need a human are escalated with full context, not voicemail.

Integration with your CRM and intake tooling means an Attendi-handled enquiry becomes a tracked lead automatically. For consumer-facing businesses, the same platform handles order queries, booking modifications, and FAQ responses. For B2B firms, it focuses on qualification and routing. Either way, the practical effect is the same: nothing gets missed, response times drop to seconds, and your team gets to focus on the work that actually requires them.