Public Sector · Web Design

Accessible Web Design for the Public Sector

WCAG 2.1 AA accessibility is non-negotiable. We design and build public sector websites that are fully accessible, GDS-aligned, responsive, fast, and tested with real assistive technology. We don't use templates — every site is built to meet your specific accessibility statement requirements.

Discuss Your Project

Get In Touch

Tell us about your project and we'll explain how we can deliver an accessible, compliant website that works for every resident.

Websites Built for Every Resident

Your website is the front door to your services. It needs to work for everyone — including people using screen readers, keyboard navigation, or high-contrast modes. We test with JAWS, NVDA, VoiceOver, and real keyboard-only navigation. We check colour contrast ratios. We write proper alt text and ARIA labels. This is what we do, and we do it properly.

WCAG 2.1 AA Compliance

Every page tested against WCAG 2.1 AA criteria. Screen reader compatible, keyboard navigable, sufficient colour contrast, resizable text, and clear focus indicators. We don't just aim for compliance — we test until it's right.

GDS Design Patterns

We follow Government Digital Service design principles. Familiar patterns that residents recognise from GOV.UK. Clear, consistent, and designed around user needs — not organisational structures.

Citizen Portals

Self-service portals where residents can report issues, track applications, manage their council tax, and access services 24/7. Reduces call centre demand and improves resident satisfaction.

Service Directories

Searchable, filterable directories for local services — from social care providers to community groups. Structured data ensures they appear in Google results when residents search.

Planning Portals

Interactive planning application portals with map views, document uploads, and public consultation features. Making the planning process transparent and accessible to all residents.

Responsive & Fast

Mobile-first design that works on every device. Optimised for speed because many residents access services on mobile data. Core Web Vitals that meet Google's standards.

Our Experience

18 Years of Combined Public Sector Experience

Our team has a combined 18 years of public sector experience working with councils, NHS trusts, housing associations, charities, and government bodies. We understand that a public sector website isn't a marketing brochure — it's a critical piece of service infrastructure that every resident depends on.

We understand accessibility requirements inside out. WCAG 2.1 AA isn't a box to tick — it's a legal obligation and a moral one. We test with screen readers (JAWS, NVDA, VoiceOver), keyboard-only navigation, colour contrast tools, and real users with accessibility needs. We know the difference between technical compliance and genuine usability.

We speak your language, not marketing jargon. We understand procurement frameworks, approval cycles, and sign-off processes. We support you with project governance — stakeholder reporting, risk registers, RAG status updates, and steering group presentations. We provide the documentation your organisation needs: business cases, options appraisals, and post-implementation reviews. We work within your budget frameworks, whether that's capital vs revenue or financial year timelines.

18

Years combined public sector experience

AA

WCAG 2.1 accessibility as standard

0

Templates used — every site is bespoke

GDS

Government design patterns followed

Secure & Compliant by Design

Public sector websites handle sensitive resident data. Security isn't an afterthought — it's built into every decision we make, from hosting to code to deployment.

Cyber Essentials aligned

We build to Cyber Essentials standards. Penetration testing, secure hosting, regular vulnerability assessments, and documented security practices.

GDPR compliant

Data protection built in from the start. Privacy by design, cookie consent, data processing agreements, and clear privacy notices that residents can actually understand.

Penetration tested

Every site goes through penetration testing before launch. We fix vulnerabilities, not just document them. Your IT security team gets the reports they need.

UK-hosted infrastructure

Your data stays in the UK. Secure, redundant hosting with 99.9% uptime SLAs, automated backups, and disaster recovery plans that meet your organisation's requirements.

Ready for a website that works for every resident?

We'll review your current site against WCAG 2.1 AA, identify the gaps, and show you what a truly accessible public sector website looks like.

Discuss Your Project