Retail Sector · AI & Automation

AI That Works the Shop Floor

AI phone answering for stock queries and opening hours, automated customer service, smart inventory alerts, and AI-powered ordering. We build AI systems that handle the repetitive work so your team can focus on customers.

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Tell us about your retail business and we'll show you where AI can save time, reduce costs, and improve customer experience.

AI Built for Retail Operations

Your team shouldn't be answering the same questions about stock levels and opening hours hundreds of times a week. AI handles the repetitive, time-consuming tasks — answering phones, chasing payments, monitoring inventory, processing orders — so your people can focus on what they do best: serving customers.

AI Phone Answering

Attendi answers your phone 24/7 — handling stock queries, opening hours, directions, and general enquiries. Every call transcribed, logged, and actioned. No customer goes to voicemail.

Automated Customer Service

AI-powered chat and phone systems that handle returns queries, delivery tracking, product information, and FAQs. Instant responses, 24/7 availability, consistent quality.

Smart Inventory Alerts

AI monitors stock levels and triggers alerts before you run out. Predictive reordering based on sales patterns, seasonal trends, and supplier lead times.

AI-Powered Ordering

Customers can place orders by phone using Attendi's AI ordering system. Natural conversation, accurate order capture, integrated with your fulfilment system. No app download required.

Automated Payment Chasing

AI-driven dunning sequences that chase overdue payments automatically. SMS, email, and phone reminders timed to maximise recovery without damaging customer relationships.

Process Automation

Automate the admin that eats your day. Order confirmations, shipping notifications, review requests, loyalty triggers — all running automatically in the background.

Case Study

Doorstep Dairy

Doorstep Dairy was losing thousands to late and missed payments. Their team was spending hours every week manually chasing overdue accounts — time that should have been spent running the business. The manual process was inconsistent, slow, and often awkward for the customer relationship.

We built an automated late payment control system that handles the entire dunning process without human intervention. The system detects overdue accounts, sends a timed sequence of reminders across multiple channels, and escalates appropriately based on the account status and payment history.

The results speak for themselves: an 85% reduction in late payments. Revenue that was previously written off is now recovered automatically. The team that used to spend hours chasing payments now spends zero — the system handles it all.

85%

Reduction in late payments

0hrs

Manual chasing per week

£10M+

Processed through platform

99.99%

Platform uptime

“Dynamics didn't just integrate a payment gateway. They built us an entire payment ecosystem.”

Doorstep Dairy

Why Retailers Choose Dynamics for AI

We built Attendi

Attendi is our own AI phone answering platform. We don't resell someone else's product — we built it, we maintain it, and we tailor it to your business.

Proven at scale

Our automated systems for Doorstep Dairy process £10M+ annually with 99.99% uptime. This isn't experimental — it's production-grade AI that businesses depend on.

Practical, not hype

We focus on AI that solves real problems — answering phones, chasing payments, monitoring stock. Not buzzwords and demos, but systems that save you time and money today.

Integrates with everything

Our AI systems connect to your existing tools — EPOS, CRM, payment providers, stock management. No rip-and-replace required.

Ready to put AI to work in your business?

We'll review your operations, identify where AI can save the most time and money, and show you a live demo of Attendi handling real retail calls.

See AI in Action