AI Platform Voice AI Lead Management 2024 – Present

Attendi

An AI-powered business communication platform that lets any business serve clients 24 hours a day through intelligent phone agents, automated callbacks, and unified lead management.

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24/7

Always-on AI receptionist for every client

<10s

Callback response time from website request

100%

Of calls answered, no missed opportunities

0

Staff needed to manage the phone 24/7

The Problem

Every Missed Call Is a Lost Client

Most businesses can't answer every call. After hours, during meetings, at lunch — calls go to voicemail, and leads go to competitors. Hiring a receptionist is expensive. Call centres feel impersonal. Businesses needed a better way.

Missed Calls

Businesses miss calls during meetings, out of hours, and at weekends. Every unanswered call is a potential client lost to a competitor.

After-Hours Enquiries

Website visitors browse evenings and weekends. By the time staff return their calls on Monday, they've already gone elsewhere.

Staffing Costs

A full-time receptionist costs £25k+ per year and still only covers 9–5. After-hours cover multiplies that cost significantly.

Scattered Leads

Enquiries arrive via phone, email, web forms, and callbacks — but end up in different inboxes, spreadsheets, or lost entirely.

The Solution

What We Built

Attendi is a full AI communication platform built from the ground up by our team. It gives any business an AI receptionist that answers calls, returns callback requests, captures leads, and routes enquiries to the right people — all without human intervention.

1
AI Phone Receptionist

Every client gets a dedicated phone number with a custom AI voice agent. It answers calls 24/7, greets callers by the business name, asks the right questions, and captures caller details, requirements, and contact information — all in a natural, human-like conversation.

2
Instant AI Callbacks

Website visitors request a callback and Attendi calls them back within seconds. The AI introduces itself, qualifies the lead, collects their details, and logs everything as a structured lead — before a human has even seen the request.

3
Unified Lead Dashboard

Every enquiry — phone call, callback, web form, email — lands in one place. Each lead has a full timeline showing how they arrived, what they need, call transcripts, and AI-extracted details. Teams can assign, track, and follow up from a single dashboard.

4
Embeddable Website Widget

A drop-in widget that any business can add to their website. Visitors can call, request a callback, request an email, or send a message — all feeding directly into the Attendi dashboard with full tracking and UTM attribution.

5
Department Routing & Alerts

Leads are automatically routed to the right department based on what the caller asked for. Real-time alerts via email and SMS notify the team instantly so they can follow up while the lead is still warm.

Platform Features

Built for Real Businesses

Everything a business needs to never miss another enquiry.

Dedicated Phone Numbers

Purchase and manage UK phone numbers directly from the platform. Each number gets its own AI agent with custom prompts and voice.

Custom AI Personalities

Each business configures what the AI says, how it greets callers, what questions it asks, and what's in scope. Business context is built into every interaction.

Call Transcripts & Analysis

Every call is transcribed and analysed by AI. Caller name, email, company, and requirements are automatically extracted and attached to the lead.

Multi-Workspace

Each client operates in their own workspace with their own numbers, agents, departments, users, and settings. Fully white-labelled.

Lead Tracking & UTM Attribution

Track where every lead came from. UTM parameters, Google Click IDs, Facebook Click IDs, and page URLs are captured automatically from the widget.

Real-Time Notifications

Instant email and SMS alerts when new leads arrive. Configurable by source, department, and priority so the right people are notified immediately.

“We built Attendi because we saw businesses losing leads every single day to missed calls and slow follow-ups. The technology to fix this exists — it just hadn't been packaged in a way that any business could use. Now it has.”

Keith Frangleton, CEO — Dynamics Agency

Technology

Built with modern, production-grade technology from front to back.

Voice AI Engine

UK phone number provisioning with AI handling natural voice conversations and intelligent call routing

Node.js + MongoDB

Express API with MongoDB for flexible document storage, real-time WebSocket events, and webhook-driven architecture

Vue.js Dashboard

Modern Vue 3 SPA with Pinia state management, real-time updates, and a clean interface built for speed

Want AI to Answer Your Phones?

Whether you need a 24/7 receptionist, automated callbacks, or a smarter way to capture leads, Attendi can help. Let's talk about what it could do for your business.